by admin | Jun 12, 2018 | Business Development, Business Planning, Career Development, Leadership, Personal Development, Small Business
Do you have what it takes to be a champion in sales leadership? When you raise your own level of performance, professionalism, and focus, the team follows. You set the tone by your example and results. Your role as a sales manager is to lead and developsalespeoplee in...
by admin | May 29, 2018 | Business Development, Business Planning, Career Development, Leadership, Profit and Cash Flow
Negotiation is a common occurrence in our everyday lives. It could be a multi-million dollar agreement or just lunch. However, for many people, the thought of negotiating a deal induces stress and anxiety, even if the intent is to simply discuss and eventually agree...
by admin | May 15, 2018 | Career Development, Customer Retention, Customer Satisfaction
Often, I spend more time on a plane than shopping or making purchases from businesses. Therefore, the experience I get from the flight attendant—the frontline employee—makes a big difference in my level of satisfaction with the flight. When I board the plane, that...